Please contact us via "Inquiries" within 5 days of receiving the product. After confirmation, we will arrange for an exchange or refund.

Due to the nature of pre-owned items, we generally do not accept returns for customer reasons. Please contact us if the item significantly differs from the product description.

If the product is damaged or defective, please contact us within 5 days of its arrival. We may not be able to assist you after this period.